Thank you message to staff and volunteers from Chair John MacDonald and Chief Executive Peter Herring following a remarkable year at Sherwood Forest Hospitals

May 9, 2017

 

Dear colleagues

As we have just completed perhaps one of the most remarkable years in the Trust’s history we wish to register our sincere thanks to members of staff and volunteers for all you do in the service we provide to our patients and the role you have played in our journey of improvement.

With the dedication of you all we achieved a major turnaround in the quality and safety of services we deliver and have become one of the top performing Trusts nationally in delivering the NHS Constitution (waiting time) standards, so proving our ability to operate as a well-performing organisation. Not only have we successfully moved out of special measures, but our organisation is now an exemplar in a number of key areas where, as little as a year ago, we were among the lowest performing Trusts in the country. A positive Care Quality Commission (CQC) inspection saw us rated as ‘Good’ for Safety and ‘Good’ for Caring, and improved our overall rating to ‘Requires Improvement’. We also achieved our financial control total last year, in fact performing better than the plan agreed with our regulator, NHSI.

We are immensely proud of the work undertaken by staff and volunteers to deliver such a stepped improvement since the same time a year ago. We have also been much heartened by the results of the recent staff survey, which demonstrates significantly higher levels of staff satisfaction and which puts us above national average in our overall staff engagement rating. This reflects our intent to provide a positive, supportive culture which empowers staff to make the changes you can see are needed.

The Trust has endured significant transience for several years in its senior leadership team but now has an established Board of Directors and, once our new Chief Executive, Richard Mitchell, joins us a fully substantive Executive team. This stability has already made a positive difference and collectively we are dedicated to working with you all to build on the achievements we have already made together.

We have encouraged staff and volunteers to reflect positively on the past year’s events, and we have taken a number of opportunities to celebrate what we have achieved together but we are also clear that we cannot stand still or allow things to slip, and are committed to delivering further improvements at a similar pace. We

have therefore established a new vision to become an Outstanding Trust as rated by our patients, staff, partners and local communities. In the coming weeks we will fully launch this vision, the associated strategic priorities and the supporting delivery programme, which encapsulates the key areas where we need to make the greatest difference, and many staff have already contributed to and expressed their dedication to this exciting new agenda.

In conclusion, on behalf of the Board of Directors and the Council of Governors we sincerely thank you for the work you do for the Trust and we look forward to the Sherwood team building on last year’s achievements in our journey to become outstanding in everything we do.

Best wishes

 

John MacDonald Peter Herring signature

 John MacDonald, Chair                                                            Peter Herring, Chief Executive