Mansfield Community Hospital ward receives recognition for support of older people
23 October 2014
Lindhurst Ward at Mansfield Community Hospital, part of Sherwood Forest Hospitals NHS Foundation Trust, has received an award of the Elder Friendly Quality Mark in recognition of the support staff give to older people (9 October 2014).
The Quality Mark is run by the Royal College of Psychiatrists and was developed in partnership with organisations including Royal College of Physicians, Royal College of Nursing and British Geriatrics Society. It has been established to encourage hospital wards to become involved in improving the quality of essential care of older people and to recognise good care provision, as identified by patient feedback.
The initiative was set up in response to reports over several years, including the Francis Inquiry Report (2013), which have highlighted the need for improvements and the importance of avoiding adverse outcomes in older people's care and variations in the quality of care among wards.
Patients over the age of 65 have been asked for their feedback about care, including their experiences of comfort, food and drink, support from staff, getting help when needed, and privacy and dignity. Patients have also been asked if they would be happy if a friend or family member was cared for on the ward.
To achieve the Quality Mark wards have:
- Taken part in a two stage assessment. Stage I involves assessing quality of care, which includes identifying areas of achievement and what could be improved. Stage II requires the ward to demonstrate continued focus on improving care for older people, and their progress.
- Collected information from patients, carers and visitors, ward staff and members of the multi-disciplinary team, the ward manager, a lead consultant working on the ward, hospital governors and the senior managers of the Trust.
The Quality Mark is awarded to wards that have achieved high scores in stage II of the assessment.
Susan Bowler, Executive Director of Nursing and Quality at Sherwood Forest Hospitals NHS Foundation Trust, said: "The Trust is committed to putting patients first, and our highest priority is providing the safest and highest quality care. Lindhurst Ward are to be congratulated for achieving this prestigious mark, which would not have been possible without the outstanding efforts of our staff. They are a prime example of solid commitment to excellence and proven results; delivering the safest and most compassionate care and best outcomes for patients and their families."
Professor Mike Crawford, Director of the Royal College of Psychiatrists Centre for Quality Improvement, the Royal College of Psychiatrists, said: "It's great to see wards achieving the Quality Mark by improving the care they provide based on feedback from older patients. Wards participating in the programme send an important message about the way they regard patient experience".
Anita Donley, Clinical Vice President of the Royal College of Physicians, said: "Congratulations to the wards who achieve the Elder Friendly Quality Ward accreditation.
"The Elder Friendly Quality Ward Mark measures aspects of care, such as comfort, nutrition and support given by staff. Participating in a scheme such as this shows commitment to the quality of care provided to patients.
"Wards achieving this accreditation are places where we listen to patients, carers and staff; actively encourage feedback, and act on the information in order to drive improvement."
The award is for three years with an interim review. Wards joining the Quality Ward Mark scheme commit to continuous focus on improving essential care based on feedback from patients.
Board of Directors meeting - Thursday 30 October 2014
22 October 2014
Members of the public and stakeholders are invited to Sherwood Forest Hospitals' next Board of Directors meeting, taking place at King's Mill Hospital.
The Trust holds Board meetings each month to discuss quality and safety, finances and plans for the future. The meetings are chaired by Sean Lyons, Trust Chairman.
Amongst the topics on this month's agenda are:
- Patient story
- 7 day service
- Monitor compliance
- CQC compliance
- Quality and safety report
- Finance report.
The meeting will be held on Thursday 30 October, 9.30am in Classroom 1, Level 1, King's Mill Hospital, Mansfield Road, Sutton in Ashfield, Notts, NG17 4JL.
A copy of the agenda and papers will shortly be available on the Trust's internet site:
Injecting more into patient care
22 October 2014
Staff at Sherwood Forest Hospitals have been rolling up their sleeves for a flu jab in a bid to arm themselves against catching and spreading the illness this winter.
The Trust has been actively encouraging all staff to be vaccinated. People working in a healthcare environment are more likely to be exposed to the flu virus, particularly during the winter months.
In just the first two weeks of this year's staff flu vaccination campaign, more than 1,650 doctors, nurses and healthcare workers at King's Mill, Newark and Mansfield Community hospitals have taken the opportunity to protect themselves, their patients, their colleagues and their families from the virus.
Leading by example and joining in the fight against flu are Trust Chief Executive Paul O'Connor and Chairman Sean Lyons who were both vaccinated on 21 October.
Paul O'Connor said: "People working in hospitals are much more likely to be exposed to the flu virus and, although it is not compulsory, we are encouraging staff to take the opportunity to get themselves immunised. Vaccinating staff also forms an important part of the Trust's preparations for winter, helping to ensure staffing levels remain high at a time when pressures on hospital services and emergency care are known to increase."
Sean Lyons added: "Flu is a highly contagious infection that anyone can catch and for some people, especially the elderly, vulnerable patients in hospital and for those in 'at risk' groups, it can be very serious. A comprehensive flu vaccination campaign is essential for the Trust in order to eliminate the risk of flu spreading."
Last year's phenomenal response to the flu campaign saw 75.7% of staff who have patient contact being vaccinated – the national average was 55%. This also surpassed the ambitious Department of Health target of 75%. The figure was considerably up on other years, and Rebecca Garner, Senior Occupational Health Nurse and lead for the flu vaccination campaign said it was a credit to staff that they responded so well to the challenge.
"Our target for this year is to improve last year's fantastic uptake, so our goal is to now immunise as many more staff as possible by making the vaccination easily available for staff day and night, at all times and locations. Staff are able to get their flu vaccination on wards or at a number of specially arranged clinics without disrupting their daily routines and appointments," Rebecca added.
The Trust will continue to hold flu vaccine sessions for staff until the end of January 2014.
Return to your caring ways
20 October 2014
Sherwood Forest Hospitals NHS Foundation Trust is supporting previously registered nurses to return to the profession by holding a Return to Practice event at King's Mill Hospital on Friday 24 October.
The Trust which runs King's Mill, Newark and Mansfield Community Hospitals recognises the invaluable skills and experience these people have and are offering training and support to help them return to the NHS.
Susan Bowler, Executive Director of Nursing and Quality at the Trust said: "People may have left their nursing careers for personal reasons such as caring for their family or choosing to bring their children up but now feel that they are unable to return. We want to help them return to the career that they loved and bring their skill and experience back into our hospitals. We understand that it can be a big decision for people and they may have lots of questions."
Staff will be available in the King's Treatment Centre, King's Mill Hospital on Friday 24 October between 10am and 3pm to answer any questions that people may have about returning to nursing.
Susan Bowler continued, "We hope that people will be able to come along and have their questions answered. We understand that returning to nursing may be daunting and inevitably some things are likely to have changed but we will offer all the support and training needed. The Trust has fantastic facilities to help returning nurses care for patients and we look forward to welcoming people back to the profession."
High volume of attendances to our Emergency Department (ED)
Friday 17 October 2014 (5.30pm)
We are currently experiencing a high volume of attendances to our Emergency Department (ED) at King’s Mill Hospital. This is resulting in potentially long delays in waiting to be seen.
Our staff are working extremely hard to ensure all patients are seen within a timely manner, but please bear with us during this busy time and consider all available options before attending ED. These incluse:
Visit the Primary Care 24 walk-in service
The nearest Primary Care 24 walk-in service is located next to the ED at King's Mill Hospital. If you need treatment or care for a minor condition you can attend Primary Care 24. It is available 24 hours a day, 365 days a year.
Contact your GP
If you have an illness that is not life threatening, contact your GP surgery first if possible. You can still call your GP outside normal surgery hours, but you will usually be directed to an out-of-hours service. The out-of-hours period is 6.30pm to 8am on weekdays, and all day at weekends and bank holidays.
Visit the Minor Injuries Unit at Newark Hospital
If your injury is not serious, you can get help from the Minor Injuries Unit (MIU) at Newark Hospital. It is open 24/7 and can treat adults and children for a range of minor injuries and illnesses.
Call the NHS 111 service
NHS 111 has been ben introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Visit your local Pharmacy
You can talk to your pharmacist in confidence, even about the most personal symptoms, and you don't need to make an appointment. It is possible to walk into any community pharmacy and ask to speak with the pharmacist. They may be able to spend some time with you or offer you an appointment for a consultation. All the discussions with your pharmacist can take place in person or by phone.