Central booking number: 01623672260

Confidentiality Statement 

“Here to listen, not to tell”

My-Sexual-Health believes that all individuals, including young people, have the right to confidential sexual health advice and services.

In order to help you, we often require some personal and private information. My-Sexual-Health would like to reassure you that all discussions you have with a member of our team will be treated confidentially.

We do not routinely write to your GP, however it can sometimes be useful to share a summary of your health records with your GP or refer you to a different specialty to ensure you receive the best care. You will be asked whether you are happy for us to send correspondence to your home address or your GP and, if you would prefer us not to do this but we need to contact you for any reason, then a doctor or nurse will discuss alternative ways of getting in touch.

In extremely rare situations, My-Sexual-Health may be required to divulge your information to other agencies (eg your GP, social services, etc) should there be serious concerns about your health, safety or welfare, for example:

  • if you are under 18 and tell us about someone who has abused you sexually, physically or emotionally
  • if you are 12 or under and tell us that someone has had sex with you
  • if your life is at serious risk
  • if you tell us about someone under 18 who is being abused
  • if another person’s life is at risk

Whenever possible, we will inform you prior to doing this and give you all the support you need.