Equality Delivery System

"Equality must lie at the heart of the NHS - its values, processes and behaviours - if we are to create a service that is personal, fair and diverse, that meets the needs of every patient and all staff".

Sir David Nicholson KCB CBE
NHS Chief Executive and Chair of NHS Equality & Diversity Council

July 2011

The Equality Delivery System is a tool to help all staff and NHS organisations understand how equality can drive improvements and strengthen the accountability of services to patients and the public. It will help ensure that everyone - patients, public and staff - has a voice in how organisations are performing and where they should improve.

Find out about work at the Trust here:


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