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Staff star nationally recognised as hero as winter hits

Victoria PashbyLike many Trusts across the NHS, Sherwood Forest Hospitals has been feeling the pressures of winter.

This did not stop one member of staff from Newark Hospital going above and beyond her call of duty though to help a patient out when they needed it the most.

Physiotherapist, Victoria Pashby’s actions have even been nationally recognised, as she has been named as a ‘Winter Hero’ by NHS Providers for going the extra mile.

Victoria changed her normal working hours especially so that she could come in at 4:30am to assess and advise a patient on getting out of bed to use a commode, which meant that the patient could still be discharged the next day as planned.

Victoria’s normal hours of work are 8am – 4pm, but she asked to start at 4:30am for the day so that she could assess and advise her patient in real time and see what was needed to enable her patient to do the task independently and ensure that everything that was needed was in place before the patient was discharged.  

Victoria’s Therapy Team Leader, Kate Lyons, also nominated her for an internal Sherwood Forest Hospitals ‘Star of the Month’ award, which she won.  

Kate said: "We are really proud to have Victoria on the team. I feel that she really demonstrated what a team player she is and how caring she is, as well as going above and beyond what is expected of her to help the patient."

Victoria added: “I was just really pleased that I could help my patient get home and be discharged in a timely and safe way. I knew it was going to result in the best outcome for her, so I didn’t mind starting my shift earlier to help get her in the best environment for her to help with her recovery. It’s really important to me that all my patients get the best care they possibly can, so I don’t mind thinking outside the box and altering my hours if it’s the best thing for the patient.”

Assistant Chief Operating Officer for Newark Hospital, Ant Rosevear added: “It’s brilliant that Victoria’s actions have received national recognition. Victoria and so many of her colleagues at Newark Hospital have gone above and beyond during what has been a busy time for us as a Trust. We are really thankful to our doctors, nurses, therapists, cleaners and volunteers amongst others for their dedication and hard work to ensure that the very best care is given to our patients.”

Pictured: Victoria receiving her Star of the Month Award from Chief Executive, Richard Mitchell.