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Cancer Information and Support Centre


The Trust worked closely with Macmillan Cancer Support to develop the Macmillan Cancer Information and Support Centre, known as the pod, located in the main entrance of King’s Mill Hospital as you approach the King’s Treatment Centre.

Staffed by an experienced Macmillan Cancer Information and Support Manager, who is supported by an experienced healthcare team, the centre offers information and advice on healthy living, cancer prevention, screening, the signs and symptoms of cancer, cancer types, treatments, and living with and after cancer.

The Macmillan Cancer Information and Support Centre offers patients, carers and anyone affected by cancer, access to good quality, comprehensive and appropriate information and support - helping them to make sense of what is happening to them or their loved ones, no matter how trivial it may seem.

The pod’s distinctive green unit provides a warm, friendly and confidential environment. You do not need a professional referral; you can drop in without an appointment for information and support. The pod also offers welfare benefits information and advice at confidential clinics - appointments are needed for these clinics. All discussions are in complete confidence; we welcome anyone who needs our help. 

We offer information to anyone who has concerns about cancer, their relatives, friends and carers. We can help you to choose a range of information on all aspects of living with cancer; from cancer type, relationships, travelling, finances, coping and caring in advanced disease, and life after cancer.

The centre also offers free guided internet access, and many of our resources are available in a variety of formats and languages and are suitable for people with differing needs. A welfare benefits advice and information clinic runs in the centre weekly, offering confidential welfare benefits information and advice from fully trained benefits advisors from the Department of Works and Pensions, with home visits available for patients unable to attend the hospital.

We can listen to you and discuss how cancer is affecting your life, putting you in touch with local counselling services and local patient or carer support groups.

Health Professional Information

The service is also available as a resource for health and social care professionals and voluntary sector agencies. There is no referral process for the centre, just advise patients or clients of its function and location; it is a drop-in centre and they only need an appointment for the weekly benefits clinic, not general information or support. Service leaflets giving contact details and the type of information and support available can be obtained from the pod for you to offer to your patients.

Opening Hours

Monday to Friday, 9.00 am - 4.00 pm 

You can also visit the unattended leaflet resource area outside of the pod whenever the King’s Treatment Centre is open, or the unattended information area at the entrance to Clinic 12 and the Welcome Treatment Centre.

For more information, please contact: 01623 622515 ext. 6499