Our virtual ICS Civility Learning and Sharing event took place in September 2021.

We invited all ICS partners and colleagues to our Civility event, where we

explored a range of themes and topics on civility, respect and compassion towards each other, our patients and the effect it has on our work and the care we deliver.

To continue to support colleagues in raising and challenging uncivil behaviours, we've created a Civility handbook for teams and individuals to use when challenged with these behaviours. The guide also features support, an in-depth view on what civility is, our CARE values and extra reading. View the handbook here, or click the image opposite. 

Making the NHS the Best Place to Work: Creating Cultures of Civility and Respect

NHS England hosted a session in the learning and sharing event. To view a version of their slides, including tools to implement within your team, please visit here. 

Click the links in the sections below to catch up on our sessions.