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Posted Wednesday, July 18, 2018 10:00 AM
A survey of more than 1,000 Sherwood Forest Hospitals staff revealed that nine out of ten staff across the Trust would recommend the organisation as a place for family and friends to receive treatment.
The results also show that more than three quarters of staff across all three sites would recommend the Trust as a place to work.
Sherwood Forest Hospitals carries out an anonymous ‘pulse’ survey of staff every quarter with the latest results (2017/18, Q4) demonstrating continued growth in staff confidence in the services that the Trust provides. The results were presented at the Sherwood Forest Hospitals’ public Board of Directors meeting held on Thursday 26 April.
The Board heard that when asked, of the 1,164 respondents:
90% said they were either ‘extremely likely’ or ‘likely’ to recommend the organisation to friends and family for treatment
77% also said that they would be either ‘extremely likely’ or ‘likely’ to recommend the organisation as a place to work.
Both figures are up significantly from the recent annual NHS staff survey which was published in March 2018 (based on a survey in Q3 of 2017/18) when the figures were 78% and 70% respectively. Those figures were positive in themselves, placing the Trust in the top 20% of acute Trusts in England.
Richard Mitchell, Chief Executive at Sherwood Forest Hospital said: “We want to provide safe, personalised care to local people, with every patient treated as if they are a member of our own family.
“These quarterly staff survey results give us a useful indicator of how we are performing against that objective, and it is hugely positive that the vast majority of our colleagues are telling us that they have pride and confidence in the services that we provide, and also view the Trust as a good place to work.
“However, I am clear these high level results do hide a variation in how staff view Sherwood either as a place to work or to receive care, and we will continue to engage with as many staff as possible to keep improving.”
Elsewhere, the pulse survey also revealed that staff feel:
They are given the opportunity to make suggestions to improve the work of their team / department by their line manager (75.87%).
That suggestions they make to improve the work of their team / department are listened to (70.4%).
That they would feel safe raising a concern (76.6%).