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Staff rate Sherwood Forest Hospitals as one of the best Trusts in the East Midlands to work and receive care

Posted Thursday, August 23, 2018 2:32 PM

Staff at Sherwood Forest Hospitals have rated their Trust as one of the best in the East Midlands to receive treatment and one of the best in the East Midlands and in the top 20 nationally to work.

The national results from the Q1 anonymous ‘pulse’ survey that took place in May have been published today and Sherwood Forest Hospitals compares extremely well both nationally and regionally, especially when looking at the number of staff that took the opportunity to answer the questions.

More than 1,140 staff responded to the survey (24%), which is the highest response rate for any Trust in the East Midlands (9.8%) and well above the average response rate nationally (12.8%). 

The survey shows that 88% of staff would recommend the Trust as a place to receive treatment and 77% said they would recommend it as a place to work, ranking it as one of the top Trusts in the East Midlands. Both of these are also above the national averages of 81% and 66% respectively and have remained consistent with the previous survey that was carried out in Q4. 

Sherwood Forest Hospitals’ Chief Executive, Richard Mitchell, said: “I’m really pleased to see that the number of staff taking the opportunity to tell us what life is like at Sherwood has remained comparatively strong. This suggests staff recognise the importance of sharing their views and gives us some really good data to work with and use to make improvements. 

“I am also pleased that, just one week after we announced that our CQC rating has moved to ‘Good’ and ‘Outstanding’ for care, what staff are telling us continues to compare well and our improvement in staff feeling engaged has been maintained. 

 “However, whilst these results are good, I do appreciate that there is work to be done and improvements to be made. The results indicate that there are a low number of staff that would not recommend Sherwood as a place to work or feel indifferent, and the same with recommending Sherwood as a place for care. Work is such a big part of our lives and it’s important to me that staff are happy at work. As a Trust we are focusing on treating each other with respect, support and kindness because these are essential elements to making Sherwood a great place to work and for delivering high-quality care.” 

The Staff Friends and Family Test is a national initiative introduced by NHS England to help improve patient experience, and is carried out in all NHS trusts providing acute, community, ambulance and mental health services in England, giving staff the opportunity to feed back their views on their organisation. 

The data from the survey can be found on the NHS England website.