In response to the continued rise in Covid-19 infections rates in our communities and the pressure that is on our hospitals, all patients that are staying on our wards are now required to wear a surgical face mask at all times (with some specific exceptions).
Previously all outpatients and visitors were asked to follow these measures and we have now taken the decision to extend this to inpatients which is also in line with national guidance received from NHS England.
Any patient staying on our wards must now wear a surgical mask provided to them unless:
- the patient is in a single room or in a cubicle on their own (mask to be worn when moving around the organisation and when staff are in the room)
- when eating or drinking
- if they are unable to wear a mask for specific medical reasons
- required not to for a procedure
We understand how difficult and worrying this may be to our inpatients. These measures, both at SFH and other NHS Trusts are to protect patients, visitors and our colleagues that are caring for them.
Our colleagues will carry out individual risk assessments for inpatients and carers who may be unable to wear a mask for medical reasons, including mental health and/or safeguarding concerns.
You will now need to wear a surgical face mask when you come to hospital as a visitor or outpatient. These will be supplied at hospital entrances if you do not have your own. Read more...
Please wait to be contacted by the NHS, please be assured that we are contacting people in priority order and you will be contacted when appropriate to make an appointment. Please do not contact us before you have received a letter about making an appointment for the vaccine. Read more...
Our hospitals continue to be busy and the Covid-19 infection rate is high in our area. We have therefore decided to suspend inpatient visiting for a further two week period, continuing from Thursday 14 January. The next review date will be Wednesday 27 January. Read more...
Due to the high COVID-19 infection rate in our area, and how busy our hospitals are, we have made the difficult decision to suspend inpatient visiting. We have revised our visiting policy to help keep everyone safe, taking into account the fact that we are currently in national lockdown restrictions, and our hospitals and local community continue to see a rise in COVID-19 patients. We will still have a compassionate visiting approach in special circumstances.
We understand how challenging and hard restricted visiting is for the patients we’re looking after, and their friends and family. Therefore, during this period of visiting restrictions, we have introduced a Family Liaison Service, to support patients to keep in touch with their loved ones whilst receiving care in our Hospitals.
If you want to send your loved one a message or letter on a ward in one of our hospitals, please email your message to firstname.lastname@example.org or speak to someone in our friendly team on 01623 676189. For more information, please see our Family Liaison Service leaflet here.
You may also wish to attach a photograph in your email. Please try to keep your email to two pages if possible and try not to include more than two images.
Our Family Liaison team will then print your message (and photographs, if emailed) and deliver it to your loved one on the ward. When getting in touch with us, please remember to include your loved one's full name, date of birth, ward they are on (if known), and any special requirements (for example large print).
You can also contact your loved one in hospital directly on their hospedia bedside phone, a service that is now free for incoming calls for three months from Tuesday 26 January 2021. The Family Liaison Service will be able to support your loved one with setting up the phone and sharing their direct number with you.
Public Wellbeing During Coronavirus
It is not unusual to find it difficult to cope with a diagnosis of a physical health problem (whether long term or short term) and to find it hard to adjust to life afterwards. For more wellbeing resources click here.
Staff Wellbeing During Coronavirus
A variety of helpful guides and tools to support you, your team and your family's wellbeing during this difficult time is available here.