Ward Visiting Times


As restrictions ease, the Trust has revisited our visiting policy for inpatients. From Monday 17 May, we will be introducing a policy which will allow each inpatient one designated visitor to visit for one hour per day. This will be managed by individual wards, you will need to check visiting times with the ward that your friend or relative is staying on.

We are keeping this under review and update you once our position on visiting changes.

We understand how challenging and hard restricted visiting is for the patients we’re looking after, and their friends and family.  We will continue to have visiting for patients who are end of life, under 18, require a carer or have significant needs such as mental health and dementia.

Expand the sections below to view the current visiting policies.

We are asking patients who use our Emergency Department and Emergency Assessment Unit to come alone unless they are under 18 or require a carer.

Women in active labour or coming for induction can still have their birth partner with them for the duration of their labour. 

During the national lockdown we are asking birthing partners only to visit our maternity ward. Birthing partners who wish to visit our Maternity Ward (where new Mums who need to stay in hospital go after the birth of their baby) are being asked to only visit during two, two-hour time slots. 

We have changed the visiting on our Maternity Ward to keep our colleagues, patients and visitors as safe as possible whilst the infection rate for Coronavirus remains high in our area. 

Women in active labour or coming for induction can still have their birth partner with them for the duration of their labour.

Birth partners visiting our maternity ward will be asked to visit during the following times:

  • 12noon – 2pm for all rooms and beds with an odd number.
  • 4pm – 6pm for all rooms and beds with an even number.

We are able to welcome birth partners back to all scans and planned antenatal appointments.

We also continue with individualised plans for visiting if you have additional needs.

One parent will be permitted per child under the age of 18.

Please note that we are doing everything that we can to protect patients, colleagues and the community against Coronavirus.

Read our patient leaflet about how to keep in touch with family, friends and loved ones during your hospital stay.

People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

In line with recommendations from the World Health Organisation, you will need to wear a surgical face mask when you come to hospital as a visitor or outpatient.

No Smoking on site

Please be aware that our Trust is a smoke free site, including in its open areas. This is not only for patient, visitor and colleague health, but also because like all hospitals, we work with a range of flammable and explosive materials and gases, including oxygen. Smoking is a major fire and explosion risk for our hospitals and puts all of us in danger, with vulnerable patients being most at risk. Please help to keep us and yourself safe by not smoking on our sites and by not bringing cigarettes and lighters with you.

You can find more information about our smokefree policy and support here.

What do I need to do if I am visiting? 

It is very important for the health and wellbeing of your loved one and our staff that you do not visit if you have been feeling unwell in any way. There is a checklist below to help you be sure about this. If you answer yes to any of the following, please do not visit the hospital. 

Symptom checklist before visiting a hospital:

  • Are you feeling unwell?
  • Do you have a new/continuous cough?
  • Do you have a raised temperature?
  • Do you have a sore throat?
  • Have you had any sickness or diarrhoea within the last 48 hours?
  • Do you have any new muscle aches or general feeling of weakness?
  • Do you have a new feeling of tiredness?
  • Do you have a headache or any cold symptoms (sneezing/blocked or runny nose)?
  • Have you had any new breathlessness ?
  • Any new loss of appetite or feeling sick?
  • Any change to your mental status?
  • Have you noticed a change to your normal sense of taste or smell?
  • Are you self-isolating because you have been in contact with anyone suspected as having, or has tested positive for Coronavirus, in the past 14 days? 

In addition, you may be asked a series of questions by our ward staff – this is normal in the current situation and is intended to try and make sure that everyone stays safe. 

For all visits it is essential that you:

  • Wear a surgical face mask whilst inside the hospital (these will be provided).
  • Wash your hands on arrival at the hospital or use the hand sanitiser provided.
  • Wash your hands again on arrival at the ward or department or use the hand sanitiser provided.
  • Wash your hands frequently or use hand sanitiser during the time you are in the department, especially if you touch anything or anyone.
  • Maintain the recommended social distance wherever possible even if the person has previously been in your household or social bubble.
  • If you cough or sneeze, make sure you follow good hygiene practice; cough or sneeze into the crook of your elbow or a disposable tissue and then dispose of the tissue.
  • Wash your hands.
  • Wash your hands as you leave the ward or department, as you leave the hospital and when you arrive home.

Visiting our maternity department

If you have an appointment at our maternity department, please see our FAQs for maternity here.

Visiting the Emergency Department, EAU

If you visit our Emergency Department, Ambulatory Care Emergency Care Unit or Assessment Unit, please come alone unless you meet one of the below criteria:

  • You need assistance with either mobility, hearing or sight, have learning disabilities or have mental health needs.
  • One parent/carer may accompany children (under the age of 16).

Visiting Diagnostics and Outpatients

If you come in for an Outpatients appointment or diagnostic, to support us to maintain social distancing and the safety of our patients and staff please come alone unless it is essential that you have someone with you or have an accompanying carer.

We may also ask that relatives or carers wait outside the clinic/department.

Visiting Paediatrics, Ward 25 and Neonatal Intensive Care Unit

Only the parents or guardians of the patient will be allowed onto these wards. No other visitors will be allowed at this time.

Frequently asked questions 

What if my relative wants to hug or touch me?

One of the hardest aspects of the COVID-19 situation is the need for social distancing. Unfortunately, when someone comes into hospital you will need to maintain social distancing wherever possible even if the person has previously been in your household or part of your social bubble. This is because the risks of infection change and become much higher once someone comes into the hospital environment.

What if my relative wants to walk around with me or go to the hospital cafe?

At the current time, we would ask that you do not move around different areas of the hospital or try to visit other people in the hospital.

What if I don’t feel able to visit my relative?

Feeling anxious or nervous about coming into a hospital is a normal response to recent events. Speak to the care team if you are worried and they will be able to advise you.