Visiting update

From 1 January 2022, we have taken the difficult decision to suspend adult in-patient visiting in order to help protect our vulnerable patients. Please visit here for more information. 

Patient appointments

As we continue to see a rise in our urgent care admissions, a surge in admissions of Covid positive patients, and workforce shortages created by Covid isolation, some appointments for planned care may need to be delayed.

We will continue to prioritise urgent and emergency care and cancer treatments and we will do everything we can to avoid delaying care. If we need to take the difficult decision to delay appointments, we will contact affected patients directly to let them know. 

If you do not hear from us, please attend as requested in your appointment letter.


Infection Control

We take infection control very seriously and we want to keep our patients safe and free from infection.

Each patient is currently able to have one designated visitor to visit for one hour per day, unless they are Covid positive.  If you are preparing to visit we urge you not to do so if you have any signs of illness, particularly if you have any cold, flu or Covid like symptoms, diarrhoea and/or vomiting in the past three days, or if you have been in contact with anyone who has had these types of illness - you may pass the illness on to your relative or friend.  

It is crucial that all visitors wash their hands with soap and water, in addition to using the alcohol gel, and carry out any instructions given by the nursing staff when entering the ward.

Remember, people who are unwell are at more risk of catching an infection.

Hands, face, space when visiting hospital

In line with recent recommendations from Public Health England, measures remain in place at our hospitals to keep visitors, patients and staff safe.

Wash your hands on arrival at the hospital or use the hand sanitiser provided and frequently during the time you are on the ward or in department. 

If you’re coming to one of our hospitals as a visitor or for an inpatient appointment, you will need to wear a surgical mask inside the hospital. These will be provided to you on entry.

If you have a medical exemption for wearing a face mask, please consider whether your medical condition makes you more vulnerable to infection if visiting and use virtual/digital options where possible. If you must visit hospital, please speak to our team on arrival.

Please remember to observe social distancing and maintain a distance of 2 metres from others, walk on the left of corridors and observe maximum occupancy signage for lifts and rooms.


Ward cleaning

Our wards are cleaned regularly throughout the day and we follow the national cleaning standards, which have been designed to provide a simple standard for effective cleaning within hospitals. If you have any questions or concerns about the cleanliness of any of our wards, please speak to the Ward Leader.