Choosing the right service
To help you to choose well, please find below a list of NHS services available to you and some examples of when it is appropriate to use these services.
For common ailments and illnesses, such as:
- grazed knee
- sore throat
A lot of illnesses can be treated at home with medicines and by getting plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries.
If you are unsure about weather your illness requires self-care, please call 111.
Need help fast and it’s not an emergency?
Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP, and can arrange a face-to-face appointment if they think you need one. They can also assess if you need an ambulance and send one immediately if necessary.
The service is available 24 hours a day, 7 days a week.
To get in touch, simply call 111 free from mobiles and landlines.
Feeling poorly and need advice about:
- stomach upset
- aches and pains
To find your nearest pharmacy and opening times, visit the 'find a pharmacy' webpage.
For symptoms that don’t go away, such as:
- ear pain
- back pain
- stomach pain
To find your nearest GP surgery and opening times, visit the 'search for a GP' webpage.
If you struggle to make a GP appointment during workin hours, you can get evening and weekend appointments with a GP, nurse of healthcare professional by visiting the 'GP appointments and booking' webpage.
Urgent Treatment Centres
When it’s urgent but not life threatening, such as:
- minor burns
- skin infection
Urgent Treatment Centres and walk in centres are located at:
Primary Care 24,
King's Mill Hospital,
Newark Urgent Care Centre,
(As of September 2021, this centre is open 9am to 10pm (last walk-in at 9pm))
Only in an emergency, such as:
- loss of consciousness
- severe breathing difficulties
- heavy bleeding
The Emergency Department is based at:King's Mill Hospital,