Choosing the right service

To help you to choose well, please find below a list of NHS services available to you and some examples of when it is appropriate to use these services.


For common ailments and illnesses, such as:

  • hangover
  • grazed knee
  • sore throat
  • cough

A lot of illnesses can be treated at home with medicines and by getting plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries.

If you are unsure about weather your illness requires self-care, please call 111.


NHS 111

Need help fast and it’s not an emergency?

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP, and can arrange a face-to-face appointment if they think you need one. They can also assess if you need an ambulance and send one immediately if necessary.

The service is available 24 hours a day, 7 days a week.

To get in touch, simply call 111 free from mobiles and landlines. 


Feeling poorly and need advice about:

  • fevers
  • stomach upset
  • aches and pains
  • headaches

To find your nearest pharmacy and opening times, visit the 'find a pharmacy' webpage.


GP Surgery

For symptoms that don’t go away, such as:

  • ear pain
  • back pain
  • stomach pain

To find your nearest GP surgery and opening times, visit the 'search for a GP' webpage.

If you struggle to make a GP appointment during workin hours, you can get evening and weekend appointments with a GP, nurse of healthcare professional by visiting the 'GP appointments and booking' webpage.


Urgent Treatment Centres

When it’s urgent but not life threatening, such as:

  • sprains
  • fractures
  • minor burns
  • skin infection

Urgent Treatment Centres and walk in centres are located at:

Primary Care 24,
King's Mill Hospital,
Mansfield Road,
NG17 4JL

Newark Urgent Care Centre,
Newark Hospital,
Boundary Road,
NG24 4DE

(As of September 2021, this centre is open 9am to 10pm (last walk-in at 9pm))

Emergency Department/999

Only in an emergency, such as:

  • loss of consciousness
  • severe breathing difficulties
  • heavy bleeding

The Emergency Department is based at:

King's Mill Hospital,
Mansfield Road,
NG17 4JL