Useful Contacts

Counselling Services for People Living With Cancer

Cancer Backup: Counselling and Advice Service.

Nottingham City Hospital, Hucknall Road, Nottingham, Nottinghamshire, NG5 1PB. Telephone no: 0115 840 2640

Cruse Bereavement Care, Nottinghamshire

Nottingham: 01159 244404

Rushcliffe and SE Notts: 01159 825348

Mansfield and Ashfield:  01623 647645

Newark:  01636 706228

National Helpline: 0844 477 9400

Hetty’s Mansfield: Confidential help, support and advice for families and carers of people who misuse drugs and/or alcohol in North Nottinghamshire. Person using must be receiving services for their use.

Telephone no: 0800 085 0941

General Enquiries: 01623 643476.

Insight Talking Therapies: Brief CBT/counselling service

Telephone: 0300 555 5582

Let’s Talk Wellbeing, Nottinghamshire: Counselling service

600 Wells Road, Nottingham, NG3 3AA.

Telephone no: 0115 956 0888

Macmillan Cancer Support:

Macmillan Nottingham Cancer Patients and Carers Support Group Telephone Contact: 0115 931 3541

Macmillan Support Line – 0808 8080000 (Mon-Fri, 9am-8pm)

Macmillan Cancer Information and Support Centre (also known as “the pod”), Kings Mill Hospital Telephone Contact: 01623 622515, extension 6499

Maggies Centre: Practical, emotional and social support to people with cancer and their family/friends.

Nottingham Website:

Maggies, Nottingham: City Hospital Campus, Gate 3, Hucknall Road, Nottingham, NG5 1PH.

Telephone no: 01159246210.

Mind: Mental health charity organisation

Mind, Nottingham: 648 Mansfield Road, Nottingham, NG5 2GA.

Telephone no: 0115 985 8735

Mind, Mansfield, Nottinghamshire: 14 Saint John Street, Mansfield.

Telephone no: 01623 658044

Samaritans: Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress and despair.

Tel:  08457 90 90 90


The Samaritans aim to respond to your email within 24 hours. How quickly they respond depends on how many volunteers they have working at that time.

If you email and don’t receive a reply within 24 hours, it may be worth checking your junk mail folder or re-sending your original message just in case there was a problem with sending it the first time.

Visit: Samaritans Mansfield, 1a Grove Street, Mansfield, NG18 1EL. Usual hours open to receive callers at the door: 10:00am - 9:00pm

The Samaritans of Nottingham: 18 Clarendon Street, Nottingham, NG1 5HQ. Telephone no: 01159411111

Staff Counselling (Nottinghamshire):  This is available through Occupational Health.  It is a confidential, self-referral service and you do not have to inform or get consent from your manager.

Telephone no: 0115 9560879

Turning Point (Counselling Service)

Second Floor, Nottingham, Unit 5, Victoria Court,  Kent Street, Nottingham, NG1 3LZ

Telephone no: 0300 555 0456

Recovery Community Team for Drug/Alcohol:

Telephone no: 0115 8690798

Family and Carer Support Services

Carers Direct: Helpline for carers who are seeking information to help make decisions about their needs and the needs of those they are caring for.

Telephone no: 0300 123 1053

You can also access a webchat service on their website to talk to a Carers Direct adviser.

Carers Trust: A charity organisation that provides information, advice, education, training and employment opportunities for carers.

Telephone no: 0844 800 4361

You can also visit the online support groups on their website.

Carers UK: Provide advice and information for carers.

Carers UK advice line: 0808 808 7777 (open Mon-Fri, 10am-4pm)


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Child Bereavement Services

Child Bereavement UK: Provide confidential support, information and guidance to families and professionals.

Support and Information line: 0800 02 888 40

Staff support service telephone no: 01494 568 900


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Childhood Bereavement Network: This is a hub for healthcare professionals working with bereaved children, young people and their families in the UK.

Telephone no: 020 7843 6309

Winston’s Wish resources: This is a charity for bereaved children. It provides support to children via telephone, email and face-to-face. Support is also provided for healthcare professionals who are working with bereaved children.

Helpline: 08452 03 04 05


Self-help resources: (for details about local support groups. NB: click on “groups” tab at the top of the website page to search for specific cancer groups)